New Client Center

Welcome to Jazz’s Wonderland!

We’re so excited to meet your pup. This page explains everything you need before your first visit — from vaccinations to meet & greets, FAQs, and what to expect on daycare or boarding days.

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  • A Meet & Greet is the first step to joining Jazz’s Wonderland. It’s a quick introduction where you tour the facility, discuss your dog’s routine and needs, and allow us to get to know their personality to ensure they’ll be comfortable in our care.

    Meet & Greets are held weekdays from 12:00–1:30 pm.

    During the visit, your dog can explore the space and get familiar with the environment — without interacting with other dogs — helping them feel relaxed while we review details for future visits.

    We can’t wait to welcome you and your pup to Jazz’s Wonderland!

  • We require up-to-date Rabies, Bordetella, Distemper/Parvo, Negative Fecal Test (done every 6 months).

    Influenza is not required but is encouraged.

    All pups must be on monthly tick and flea preventative medication.


    Records can be emailed to vaccines@jazzswonderland.com

  • Once your dog has completed their Meet & Greet, you’re ready to book! Our online reservation system makes scheduling simple and convenient.

    To get started, create your dog’s profile with a recent photo, feeding instructions, allergies or special needs, medications, and up-to-date vaccination records.

  • Boarding: $72 per night

    Daycare: $42 all day play

    Half Daycare: $32 (5h or less)

    Extended Daycare (available during gator game season): $72

    Grooming: price varies based on size and coat. Please check our grooming page for more pricing details

  • Please bring your dog wearing a comfortable collar (no metal choke collars) and a labeled reusable tote bag with their pre-portioned meals.

    What Not to Bring

    No need to bring toys, beds, bowls, or blankets — we provide everything.

    Please take leashes home unless they’re clearly labeled.

  • Feel free to text us with your pup's name and any questions you have, and our team will be happy to provide updates.

    You can reach us at 352-570-0887.

  • Download it today, log in to your account, and stay effortlessly connected with us.

    Facility Code: 208898

    • Arrive a few minutes early for check-in

    • Staff will greet you and review your dog’s needs

    • Your dog will be slowly introduced to their playgroup or enrichment schedule

    • We will send updates upon request via text

    • Pick-up is quick and easy just give your pup’s name at the entrance

Schedule Your Meet and Greet
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 FAQs

  • If you're having trouble booking immediately after uploading your vaccine records, it’s because our team needs to manually review and approve the files. This process usually takes up to 24 hours. If you need to make a booking right away, please text us at 352-570-0887, and we’ll expedite the review as soon as possible.

    For a smooth approval process, ensure that your vaccine records clearly show the "due dates" or "reminders" for upcoming vaccinations. We cannot accept records without these details, nor can we rely on verbal assurances of expiration dates. It's essential to request the correct documentation from your vet's office, as they know exactly what we need for boarding.

  • While having some form of ID on your dog is important, we don’t recommend using dangling name tags on collars. These can sometimes get caught or fall off during their stay.

    Instead, we suggest using a name plate, which attaches directly to the collar and stays securely in place, or opting for collars with the dog’s name embroidered on them or engraved on the buckle. These options keep the ID safely attached to the collar without the risk of it becoming lost.

    Additionally, we advise against using rabies tags on collars, as they do not include the dog's name and we are unable to figure out who lost them.

  • Yes, pre-packing your dog's food in individual ziplock bags is essential. This ensures your pup gets the correct amount of food for each meal during their stay. By labeling each bag with your dog’s name, we can easily follow their feeding schedule and avoid any confusion.

    When owners provide a large bag of food, it can be time-consuming for our team to sort through. Prepacking and labeling each meal helps us maintain accuracy and ensures your dog’s dietary needs are met throughout their stay.

  • We share daily photos and videos on social media, so be sure to follow along for your pup’s adventures!

    For boarding, we offer complimentary report cards every other day, sent at our discretion and as staff availability allows. During busy seasons, updates may be less frequent — but owners are always welcome to text us at 352-570-0887 to check in.

    If you’d like guaranteed updates, we offer a $10 Report Card Add-On with photos and notes sent directly to you.

  • At Jazz's, we do not offer live feed cameras; however, we are happy to keep you updated through text messages, photos, and videos on our social media.

    Please feel free to reach out at any time during your furry friend's stay to check in on how they're doing!

  • No problem! Once a booking has been accepted, you won’t be able to edit it yourself in the client portal.

    However, you can text us anytime, and we’ll happily update your dates, times, add a bath, or include any treats or add-ons to your reservation.

  • Your staff is trained in safe handling and Pet CPR/First Aid — every pet is monitored closely.

    We will contact you if we evaluate that your pup is not benefitting from staying longer on site. We always want to make sure that the pups are having a positive experience with us.